This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
Bogotá, Colombia - Would you like to be part of a team focused on building adoption of Amazon Web Services with prospective customers? Do you have the business savvy and the technical background necessary to help establish Amazon Web Services partners develop new sales opportunities? This team supports sales and focuses on customers and prospects of all types of in Latin America.
As a Demand Generation Representative (DGR), you will have the exciting opportunity to help drive the growth, shape the future of a group of cloud technologies, and help prospects and customers make the transformational move into AWS.
To support your outbound selling efforts, we will use multi-modal, targeted campaigns, to help you identify new customer sales opportunities. Once engaged with a customer or prospect, you will successfully understand customer business issues by using excellent listening and communication skills, demonstrate how these issues can be solved and the unique benefits of solving them with AWS services.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
The candidate will work in a high-volume environment, achieve activity-based metrics and establish credibility with decision makers. The candidate will use intelligent prospecting persistence to identify, create and qualify opportunities; then work with sales to ensure the opportunity is understood and next steps are clearly defined. Once qualified, you will use an opportunity management processes to ensure that opportunities are handed off to appropriate sales resources in a timely, customer friendly manner. Your success will be measured by achievement of individual and team activity and opportunity creation goals.
- Ensure customer satisfaction.
- Attain daily activity metrics - outbound calls, decision maker contacts, leads qualification
- Capture, track, and advance qualified leads in Salesforce.com.
- Demonstrate excellent customer service skills through all levels of communication
- Ability to penetrate target accounts to provide access for our sales teams
- Capability of understanding of customer pain points, requirements and correlating potential business to value that can be provided by AWS services
- Create & articulate compelling value propositions around AWS services.
- Accelerate customer adoption.
- Follow up on lead opportunities and searches for additional revenue opportunities
- Contribute to the knowledge base, Wiki and other AWS resources to help build the best customer experience
- Strong technical and sales skills
- Strong verbal and written communication skills
- Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better- rounded professional.
BASIC QUALIFICATIONS:
- Experience in IT sales
- Experience navigating prospective accounts from and into a senior executive level to identify new customer opportunities
PREFERRED QUALIFICATIONS:
- Sales or equivalent certification
- Experience using Salesforce
- Experience with Microsoft Office products and applications
- Bachelor's degree or equivalent