Job Description At Softgic we work with the most talented, with those who create, with those who love what they do, with those who have 100% attitude because that's our #Coolture.
Join our goal to make life easier with technology and be part of our team as a Dedicated Teams Leader.
Compensation : COP 2M - 3M/month.
Location : Carrera 48 #76D Sur - 52 of 302, Sabaneta, Antioquia, Colombia.
Mission of Softgic : In Softgic S.A.S.
we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy: Deliver quality products and services.
Achieve the satisfaction of our internal and external clients.
Encourage in our team the importance of training to grow professionally and personally through development plans.
Comply with the applicable legal and regulatory requirements.
Promote continuous improvement of the quality management system.
What makes you a strong candidate: You are proficient in customer loyalty management, customer needs analysis, product categorization, and recruitment.
English - Native or fully fluent.
Responsibilities and more: Convene and meet with different customers to maintain loyalty.
Coordinate tasks for the maintenance of operations.
Supervise that the work performed by the analyst meets the expected quality.
Categorize the products and services offered.
Understand the customer's need and offer services that meet the need.
Locate and recruit personnel for vacancies offered.
Manage the invoicing of each client according to the compendium of hours worked per month.
Manage personnel logistics (permits, equipment, workshop coordination, scheduling client visits, vacations, etc.).
Fill out and keep the opportunity charts, PYG updated.
Benefits We're certified as a Great Place to Work.
Opportunities for advancement and growth.
Paid time off.
Formal education and certifications support.
Benefits with partner companies.
Referral program.
Flexible working hours.
Requirements Customer loyalty management Customer needs analysis Product categorization Recruitment