Customer Success Manager (CSM) - SAP Academy for Customer Success - Colombia We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. What we offer The SAP Academy for Customer Success is a talent development program specifically for candidates early in their careers. This dynamic 10-month program strengthens the foundation for a successful career at SAP and will start on March 1st, 2025. Who you'll become As a part of joining the Customer Success team, you will participate in the SAP Academy for Customer Success, equipping you with an array of skills for your career. Following this experience, you will transition into the role of Customer Success Manager (f/m/d). Your responsibilities will include: Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team. Immerse yourself in experiential learning with a focus on digital transformation, global intelligence, and business acumen. Enhance skills in advising global transformations and driving customer outcomes. Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional. Enrich your knowledge of SAP and the Customer Success board area. What you'll bring 2-5 years' work experience with a proven record of supporting customers and business transformation, preferably from consulting, sales, or account management. Strong communication skills including fluency in English and Spanish. Proficient interpersonal skills including effective listening skills and a "can-get-it-done" mentality. Demonstrated ability to collaborate across diverse stakeholders in a complex environment. Strong Business Acumen including knowledge of business processes and/or industries. About SAP Academy for Customer Success Join us for the opportunity of a lifetime to develop a global peer network and partner with customers to solve their unique business challenges. We are SAP SAP innovations help more than 400,000 customers worldwide work together more efficiently. We are purpose-driven and future-focused, with a commitment to personal development. SAP is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with disabilities. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, or disability. Requisition ID: 403267 | Work Area: Sales | Expected Travel: 0 - 100% | Career Status: Graduate | Employment Type: Regular Full Time | Location: Bogota, CO, 110111#J-18808-Ljbffr