Customer Service Specialist

Join GNM's E-Commerce team as a Customer Service Specialist! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home.
Position: Customer Service
Location: Remote (Work from Home)
Job Type: Full-Time
Salary: Up to $4 USD per hour
Benefits: Full HMO health insuranceDental coverageCompany swag kitsPaid time offPerformance and referral bonusesHoliday pay and year-end bonusesAwards and recognitionsPromotional opportunitiesResponsibilities: Address customer inquiries and issues via phone calls, emails, live chats, and social media messages promptly and courteously.Provide tailored guidance to customers on utilizing our products/services effectively, aligning with their unique requirements and preferences.Serve as a reliable product expert, delivering accurate and strategic information to ensure customer satisfaction and loyalty.Qualifications: At least 1 year of Customer Service experience (required)E-commerce experience is a plus!Excellent written and verbal communication skillsPersonally owned laptop/computer with a working camera, minimum 15 Mbps upload/download speedWhy Join Us? We offer competitive pay and a range of benefits designed to support your well-being and professional growth. Our team values performance, dedication, and customer-centric service, and we reward our employees with various bonuses and recognition programs.
Note: We only accept applications received via the link provided.

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