Customer Service Representative - The Garden - Cali South Location: Cali, Colombia
Posted on: Yesterday
Job Requisition ID: R_2408_11467
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.
Job Description Ready to boost your professional career in the best place to work? Be a #RidiculouslyAmazing bilingual Teammate, we have different campaigns for you, in which: You will receive inbound and/or place outbound calls. You will provide accurate and timely responses for inquiries coming through email and live chat support channels. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. Requirements: Advanced English level: strong verbal and written communication and comprehension skills. Full time availability, 44 hours per week. Live in the south of Cali, Jamundi, Puerto Tejada. What awaits you? Prepaid medicine 100% for you, 50% for 2 members of your family. Dental plan. Life insurance. Wellness programs. People 1st culture. 2 days off. Birthday leave. Competitive salary + bonuses. Growth opportunities. Door to door transportation in limited hours. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL: https://www.taskus.com/careers/.
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