Customer Service Rep (Chat, Non-Voice)

Medellin, Colombia | Posted on 07/08/2024 Only HVs in English will be considered Multiple schedules available from 9am to 11pm, 7 days a week We're looking for an experienced Customer Service Rep to work with a fast-paced and growing fashion brand and retailer in the US. We are interested in individuals who have a high attention to detail and good written English. Training on the company's products, services, and processes will be provided. Responsibilities: Respond to customer emails, chats Make proper notes in the CRM / helpdesk software Follow company procedures Escalate tickets as needed Requirements B2+ or higher English (written and verbal)#J-18808-Ljbffr