Customer Service Associate

Customize Consent Preferences Always Active Center Source is the first BPO firm specializing in Crypto payment support, offering top-tier customer service in cryptocurrency. As a Customer Service Associate, you will solve customer questions and complaints by acting as the trusted advisor; you will be the voice of the customer. Through chats, emails, and calls, you will need to record all customer interactions and provide accurate, valid, and complete information using the right methods. Your focus will be on delivering a positive customer experience and building customer trust during each interaction. Role Overview Handle customer inquiries and complaints via calls, chat, and email. Ensure accurate, valid, and complete information to provide a positive customer experience and build trust. Minimum Requirements Proficient in English (B2+ or Advanced) Comfortable using computers Strong service orientation Why Join Center Source? Competitive salary and performance bonuses Indefinite contract 40-hour work weeks with 2 days off; rotating shifts Diverse chat, email, and voice campaigns Employee Benefits: Comprehensive training and development Supportive work environment Career growth opportunities Transportation Free access to the vending machine (snacks) Partnerships with Royal Film, Smart Fit, and The Bronx Gym Apply Now: Advance your career in the cryptocurrency sector with Center Source. Apply today!#J-18808-Ljbffr