Customer Service Advisor

Zoni , a world leader in international language education, is looking for a remote Customer Service Support to join the team and deliver outstanding support to our students, faculty, and staff. Your Role: Coordinate and manage incoming support requests, ensuring seamless collaboration with various departments to meet needs. Deliver swift and effective solutions to technical and academic inquiries. Proactively follow up with students who have attendance concerns, offering support and solutions to improve their academic engagement. Address and resolve inquiries regarding class schedules, academic processes, and other related concerns in a timely and accurate manner. What We're Looking For: Intermediate to advanced English proficiency. Strong technical and problem-solving skills. Customer service oriented. Team player in a dynamic, multicultural environment. Ability to work effectively in a remote setting. Experience in language education is a plus. If you are ready to contribute to our commitment to educational excellence, apply now! CONDICIONES DEL EMPLEO: Jornada laboral: Tiempo Completo Tipo de empleo: Trabajo Fijo Salario: A convenir Cantidad de vacantes: 2 REQUERIMIENTOS: Experiencia Mínima: 1 año Estudios Mínimos: Secundaria Sexo: Indistinto #J-18808-Ljbffr