At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Learn more at https://www.jnj.com/ .
Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years.
Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.
When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.
Key Responsibilities As a Global Learning Production Lead for J&J Learn, you will have the unique chance to lead a dedicated team of learning operations specialists across EMEA, NA, APAC, and LATAM.
This role offers the opportunity to provide guidance, mentorship, and support to ensure exceptional virtual and onsite learning delivery experiences.
You will also be responsible for implementing an advanced digital platform using agile methodologies.
Your contribution will be vital in achieving smooth integration, minimizing risks, and driving ongoing improvement.
Lead Onsite and Virtual Production Capabilities * Take full ownership of the Leading People at J&J operation and ensure flawless delivery and coordination of onsite and virtual learning programs.
* Act as an onsite operations subject matter expert and key point of contact for the coordination and production of the Leading People at J&J program.
* Provide support and guidance to regional producers, squad members, program owners, facilitators and participants to ensure a seamless experience.
Drive Digital Platform Implementation and Integration * Lead the planning, implementation, and integration of digital platforms.
* Collaborate with vendors, internal partners, and the scrum development team to lead and define a detailed implementation plan.
* Customize the digital platform to align with the specific needs and requirements of the learning operations team.
* Collaborate with key partners to deploy system and process functionality needs.
Global Strategy and Execution * Assist Learning Production team members in effectively managing vendors.
* Lead global learning production capabilities from a strategic and execution point of view.
* Ensure high-quality, efficient delivery, and best-in-class learning experiences of J&J Learn learning production services globally.
* Develop and implement an effective global strategy for managing the Finance and Procurement Onsite Production operation.
Process Improvements and Efficiency Techniques * Identify key actions to optimize the end-to-end virtual and onsite production process.
* Drive process improvements and efficiencies techniques.
* Implement digital solutions, ensure data accuracy and global compliance.
* Provide consultative support to enhance programs by discussing key changes with leadership and partners.
Learning Production Data and Reports * Run and supervise learning production data and reports.
* Communicate performance with different J&J Learn teams, leadership, and vendors.
* Implement interventions to maintain service standards and ensure production data management.
Qualifications Education: * A minimum of a bachelor's degree or equivalent experience is required.
Advanced degree or equivalent experience is strongly preferred.
Experience and Skills Required: * A minimum of 5 years of related business experience is required.
* A minimum of 1 year of leadership experience (people or projects) is required, preferably globally/virtual teams.
* We are looking for individuals who have experience and skills in Agile methodologies and Project Management.
* Experience in the development and reporting of analytics to lead performance and drive data-based decisions for the capability is required.
* Experience running live webcast events like virtual training or conference.
Technical proficiency with Zoom is required.
* Strong leadership skills, to influence, and willingness to take prudent risks.
* Strong emphasis on customer orientation, an innovative approach, and exceptional interpersonal abilities.
* Strong communication skills, including the ability to present to senior management and establish and lead effective relationships with important individuals.
* Strong interpersonal and time management skills and ability to self-manage in a sophisticated, deadline driven environment.
* Ability to work well in a cross-functional environment and build support across a set of collaborators, including influence and alignment of groups of collaborators towards specific objectives.
* Ability to exhibit discretion, professionalism, confidentiality, and judgment is required.
* Computer literate with knowledge of common office productivity software and learn customer service software applications (e.g., MS Office, Power BI) is required.
* Experience with LMS is preferred.
* Effectively work in a fast-paced, self-directed team-based, collaborative environment is required.
* Ability to understand short-term and long-term implications of decisions and actions is required.
* Approximately 10 to 15% of domestic and international travel is dependent upon business needs.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.
