Job Description About this Job The Credit Controller – Cash app team is responsible for allocate and post the cash collected of debt due to NiQ from third parties.
This is to be achieved through working in collaboration with Order to cash team and operational teams across the NiQ Group, minimizing overdue debt, DSO and maximizing cash flow.
To provide a proactive, responsive, and quality driven credit control service in line with predetermined SLAs and KPI's for all NiQ entities. Responsibilities : Control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (DSO, Receivable overdue, Collection ratio).
Process and distribution of various reports as Trade debtors outstanding balance, Cash flow forecast, dispute report, Bad debt provision and others.
Monitor and record customer account details for on account cash, partial payments, and other irregularities (disputes).
Providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments.
Work with collections teams to ensure all incoming queries are promptly resolved.
Perform other assigned tasks and duties necessary to support the Local Finance/I2C team.
Communicate to internal and external customers in a professional and polite manner at all times.
About you A successful Credit controller will ensure all basic key performance indicators pertaining to Account Receivables align, Collection target fulfillment, average time on disputes resolution and DBO are achieved for the respective market.
S/he will have built a successful working relationship with Revenue Associates and Revenue Controllers.
Qualifications Experience in an international company, preferably within a SSC/BPO environment, within Order to Cash, Accounting or Procure to Pay area.
University degree (finance, accounting, business, or related field).
Intermediate-Advanced level of English.
Functional knowledge of MS Excel, SAP, Sidetrade (optional) or other ERP and/or Collection and Dispute Management software.
The ability to cooperate and interact effectively at all levels of the organization.
Understanding of customer services.
Accuracy and strong attention to detail.
The ability to work on own initiative and proactive/self-starter.
Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.
NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
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