Who are we? Equinix is the world's digital infrastructure company, operating over 200 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary The Credit and Collections Analyst on a portfolio of Equinix customers ensures all aspects of customers' credit limits and outstanding receivables are resolved while working with marginal supervision. What you will be doing Collections Oversees analysis on customer credit worthiness within established guidelines to make recommendations regarding extension of credit and credit amounts. Assists in the establishment and implementation of credit and collections policies to maximize sales, improve collections of customer accounts receivables, and reduce outstanding aged accounts receivable balances by working in conjunction with VP's, Account Executives, CSM, and Legal. Oversees the processes responsible for crediting qualifying new and existing customers. Leads the establishment of policies and procedures for review and follow-up of delinquent customer accounts receivable balances. Engages with customers, sales, and finance to understand and resolve undisputed collection issues. Provides operational support for accounts receivable balances outsourced for collections. Financial Transactions Is responsible for customers' open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation. Tracking and Communication Manages pro-active collections activities to highlight customer balances due in the current period and implements procedures for customer communications to obtain assurances of payment within payment terms. Operations Monitors accuracy of customer data in accounts receivable database to assist in collections activities. Assists by providing analytical thoughts as guidance to peers on complex problems. Assists the Sales team in updating the system according to Customer Information. Reconciles customer accounts and payments for the proper collection strategies. Follows up on payments application and the issue of the Credit Memo needed to reconcile the AR Balance. Reconciles AR Balance in Oracle vs Governmental system of each country. Reporting Provides timely recommendations to management for customer accounts receivable balances in dispute. Oversees maintenance of customer credit and collections documentation to support audit and legal requirements. Follows up on reporting for Supervisor as required. System & Process Efficiencies Leads and participates in special projects as assigned by Management. Absorbs challenging accounts from peers. Participates in all new and existing systems acquisitions – testing. Project Management Travels to other regions for training/support of GPO related projects. What you should have 5+ years' experience in Finance or collections. Bachelor's degree in finance, accounting, or business administration. CBA/CBF or equivalent certification preferred. Bilingual (Spanish/English). Oracle desirable. Equinix is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form . Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. #J-18808-Ljbffr