DescriptionOur culture believes in ELEVATING YOUR POTENTIAL . We offer global opportunities to develop your career, make your community a better place and work with today's most innovative people seeking to solve the toughest problems we face globally.We believe in flexibility so you can explore your passions while making an impact through meaningful work within our inclusive workforce.That's what #LifeAtCummins is all about.We are looking for a talented SERVICE SUPERVISOR to join our team in BARRANQUILLA - COLOMBIA.We are looking for a talented SERVICE COORDINATOR to join our team in CARTAGENA - COLOMBIA .In this role, you will have an impact in the following ways :Manages service logistics, including the use of materials,equipment and employees, ensuring safe, quality and efficient operations.Supervises Service Technicians; coordinates and schedules Technician work schedules; communicates repair plans to Technicians in line with customer budgets;monitors Technician productivity and quality of repairs.Provides first level support to Service Technicians requiring assistance; escalates technical support needs for resolution when necessary.Monitors objectives, branch goals and maintains Profitability; measures, reviews and maintains superior levels of customer satisfaction.Resolves customer concerns related to Cummins or distributor warranties; develops strong relationships with key customers through frequent and professional communication.To be successful in this position, you will need the following :University degree in Engineering (Mechanical, Mechatronics, Electrical or Industrial).Technical knowledgeExperience in HSEQ managementExperience in actions to sustain a profitable service operationJob SERVICEPrimary Location Colombia-Bolívar-Cartagena-Colombia, Cartagena,Cummins North Colombia BranchJob Type Experienced - Exempt / OfficeRecruitment Job Type Exempt - ExperiencedJob Posting Jun 21, 2024, 3 : 07 : 36 PMUnposting Date Jul 6, 2024, 12 : 59 : 00 AMOrganization Distribution BusinessRole Category OnsiteRelocation Package IneligibleReq ID : 240004E4
