Primary Purpose of the Position: Provide high level of technical expertise and experience in his/her area of knowledge planning, administering, implementing, defining, leading projects and problem solutions that brings value to Goodyear Business.Lead and manage complex projects and solutions in his/her area of knowledge, acting also as integrator involving other expert required areas including plant manufacturing.Manage service provider performance and deliverables, controlling the handover of all projects (including Plant Projects) for proper operations support securing documentation and change control process.Principle Duties and Responsibilities: Be the principal engineer in his/her area of knowledge taking responsibility for the entire solution in a complex environment.Design solutions in his/her area of knowledge following Global Standards or creating regional ones when required.Provide higher-level support for problem solving in case of serious outages or major incidents where contracted resources do not have enough expertise or experience.Ensure that support teams have the necessary expertise for their jobs by assessing them, providing necessary documentation, and knowledge transfer.Assess current technologies and solutions periodically and evaluate better options based on market best practices or Goodyear specifics.Lead other technicians by example of teamwork, good quality deliverables, responsive support, and great accountability for the company's results.Work as one team with all other resolution groups overseas (NA, Europe, Asia, etc.).Be responsible for best cost and performance efficiencies in his/her area.Support and manage local vendors and contractors that provide IT services.Lead and manage IT complex projects and solutions.Education: Required:
Bachelor's Degree in Computer Science, Engineering, other IT focused discipline or equivalent IT work experience.
Desired:
Master's Degree in Information Technology, Business Administration.
Experience: Required:
5 years in his/her area of expertise:
Leading architectural design of solutions and projects.Supporting complex environments including manufacturing.International teams experience.Plant manufacturing specific projects.International experiences in complex projects.Knowledge: Required:
Spanish and English, good communication in writing and speaking.
Project management using PMI-based methodology.
Desired:
Portuguese, PMI and ITIL certification, certifications in his/her area.
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