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Your role and responsibilitiesAs a SOC Delivery Manager you will be responsible for overseeing the operations and performance of a Managed Delivery Security Operations Center (SOC). This individual ensures the SOC's effectiveness in identifying, analyzing, and responding to cybersecurity threats in a timely and efficient manner. The role involves team leadership, operational management, stakeholder engagement, and alignment with organizational security goals.
Oversee SOC operations, ensuring effective threat monitoring and incident response.Recruit, train, and mentor SOC staff, fostering career development and collaboration.Ensure SOC aligns with regulations and deliver actionable reports to stakeholders.Act as the liaison between the SOC, clients, and organizational leadership.Required educationBachelor's Degree
Required technical and professional expertise4+ years of experience with SOC services.Proven ability to manage and mentor cybersecurity teams effectively.Ability to align SOC goals with business objectives and collaborate cross-functionally.Proven experience preparing and reporting metrics, KPI, SLA and other indicators to stakeholders.Familiarity with cybersecurity standards (e.g., NIST CSF, ISO 27001) and regulatory requirements (e.g., GDPR, PCI DSS).Preferred technical and professional experienceExperience supporting multiple clients in a managed services environment.Strong communication, presentation, and conflict resolution abilities.Bachelor's degree in cybersecurity, computer science, or a related field.Relevant certifications like CISSP, CISM, or GIAC.ABOUT BUSINESS UNITIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
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ABOUT IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
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OTHER RELEVANT JOB DETAILSFor additional information about location requirements, please discuss with the recruiter following submission of your application.
Job Title: SOC Delivery Manager
Job ID: 5203
City / Township / Village: Bogota
State / Province: Colombia
Work arrangement: Hybrid
Area of work: Consulting
Employment type: Regular
Contract type: Regular
Position type: Professional
Some travel may be required based on business demand
Company Shift: General (daytime)
Is this role a commissionable/sales incentive based position?
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