Are you a proactive and dynamic professional with a passion for client success? We're looking for an Commercial Lawyer based in Mexico City to join our team and make a significant impact! About the Role: As a Commercial Lawyer, you'll play a crucial role in providing ongoing support throughout the client life cycle. Your mission will be to build strong relationships, implement innovative programs to boost revenue, and reduce churn rates. You will be a key member of our corporate operations team, working directly with clients to ensure their smooth onboarding, address their challenges, and enhance their overall satisfaction. Key Responsibilities: Serve as the primary contact for client inquiries, issues, or escalations, delivering prompt and effective resolutions. Engage proactively with clients to understand their needs and align our services to address their specific challenges. Partner with the sales team to drive expansion and upsell opportunities, including drafting legal documents. Monitor and analyze key customer success metrics such as churn rates, satisfaction scores, and usage statistics. Support group collections and contribute to the development of effective client management processes. What We're Looking For: 3 to 6 years in a similar role, ideally within Legal, Accounting, or Corporate Secretarial industries. Bachelor's degree in Law, Economics, Accounting, or related field . Fluent in English (C1) with excellent communication and interpersonal skills. Highly organized, proactive, and adept at solving complex problems with a clear, logical approach. Experience working across LATAM countries, knowledge of corporate law/accounting, and advanced Microsoft Excel skills. Why should you work at BLH? Base remuneration depends on qualifications and skills. Annual remuneration review. Eligibility for the "Together is Better" benefits program. Multicultural environment with the possibility of practicing English and coming into contact with other cultures. We support your personal and professional development with challenging projects and training programs. Culture of learning and teamwork. Apply Here Candidate's Name * First Last Email * Phone * Consent * I agree to the data processing agreement * I authorize the company Biz Latin Hub, under Law 1581 of 2012, for the processing of my personal data in order to manage any process related to its business activity. I understand and authorize you to collect, store, use and transfer my data for this purpose. I declare that the information provided is truthful and undertake to report any changes. This authorization is given on a voluntary basis and will remain in effect until revoked in writing. CV/Resume * Accepted file types: docx, doc, pdf, Max. file size: 256 MB. #J-18808-Ljbffr
