Collections Specialist I Wfh

Collections Specialist I WFH Work-From-Home (CS Everywhere) - A work setup with unlimited access to the office and combined the flexibility and cost savings that comes with working from world-class offices. Job is more B2B oriented. Responsibilities Insure collection policies and SLAs are followed Respond to customer support tickets/cases. Work with the Collections Manager to set collection goals and targets for the department. Qualifications and Requirements Must be comfortable with Oracle NetSuite and Salesforce Zuora experience a plus. Must be comfortable using Microsoft Excel. Strong verbal and written communication skills. In-depth knowledge of performance metrics. Excellent communication and leadership skills. Organizational and time-management skills. Decision-making skills. The ability to work accurately and independently. Excellent analytical skills and an eye for detail. Perks and Benefits Become part of the Employee Share Units program. Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc. Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment. Endless opportunities for career advancement. International career growth and connections. Mental Wellness Employee Assistance program through Lifeworks. Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues. Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled. Superb and exciting Mid-Year Parties – with items to give away and cash prizes! Unlimited cash incentives for hired referrals. We set you up for success with a company-provided PC/Laptop and fiber internet connection. #J-18808-Ljbffr