Your Next Big Opportunity Awaits in the Insurance World!
At Your Insurance Attorney, turning claims into victories is more than a mission—it's a proven track record.
With $750 million recovered across 75,000+ cases, they set the gold standard in property insurance advocacy.
Step into a role with a firm that values expertise, client trust, and career-defining opportunities.
The Role: Make an Impact Be part of our client's team as a Claims Reporter , where you'll initiate property insurance claims, ensure accurate reporting, and maintain effective client communication.
Your role involves verifying claim details, documenting information, and preparing necessary documentation to support precise claim processing.
The Overview of the Opportunity Employment Type: Indefinite-term contract Shift: Monday to Friday | 9:00 AM to 6:00 PM EST Work Setup: Onsite, Bogota/Medellin What You'll Be Doing: Your Day-to-Day Initiate property insurance claims, accurately reporting damage and loss specifics.
Input all relevant claim and client-related information into the system, ensuring accuracy and completeness.
Conduct welcome calls to introduce clients to the firm, provide their assigned assistant's details, and address immediate questions.
Send follow-up welcome emails to reinforce initial communication and share necessary contact information.
Obtain accurate client contact details, including phone number, email address, point of contact, and mailing address.
Organize and facilitate conference calls with clients and their mortgage companies to verify the insurance carrier covering the property.
Maintain knowledge of state statutes of limitations and update the system with relevant information.
Confirm claim details with insurance carriers, clarifying and verifying specifics of the loss.
Draft Letters of Representation (LOR) tailored to the specific claim and applicable state requirements.
Record LOR drafting dates and update necessary fields in the system.
Gather detailed damage information directly from clients.
Perform additional tasks and duties as assigned to support department operations.
Requirements What It Takes to Succeed: Your Skillset Proficiency in Microsoft Office applications.
Bilingual fluency in Spanish and English.
At least one year of customer service experience.
Strong organizational and communication skills, with the ability to clearly convey information to clients and team members.
Expertise in data entry and accurate information management.
Ability to handle sensitive information with professionalism and confidentiality.
Exceptional attention to detail.
Benefits What's in It for You?
5 days work week Weekends off Prime office locations in Bogota and Medellin 20 vacation days in total Prepaid medicine Fully-customized Emapta laptop and peripherals Indefinite term type contract Direct exposure to our clients Career growth opportunities Diverse and supportive work environment Prime Office Locations - Bogotá and Medellin Free upskilling through Emapta Academy courses (Want to know more?
Visit ) Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing.
Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration.
Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth.
With over 720 clients worldwide and a team of nearly 7,400 talented professionals, Emapta continues to set new standards in the industry.
Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported.
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