Are you ready to take your career to the next level while working from the comfort of your home? Join our dedicated claims department at a leading insurance brokerage committed to delivering outstanding service to clients. We're seeking a motivated individual to assist our Claims Specialist and progressively take ownership of DBL (Disability Benefits Law) and PFL (Paid Family Leave) claims.
The Role
Why This Role is Right for You
This is your opportunity to grow within a dynamic, client-focused team, all while enjoying the flexibility of a remote work environment. You'll play a pivotal role in ensuring smooth and timely claims processes, offering exceptional service that makes a real difference to our clients.
Key Responsibilities
- Claims Management Support: Assist in managing workers' compensation, auto, and DBL/PFL claims by following up on documentation and ensuring prompt communication with carriers and clients.
- Documentation and Reporting: Gather, organize, and maintain detailed claim-related records, ensuring compliance with all laws and regulations.
- Client Communication: Provide timely updates on claim statuses, offering clear and professional communication that enhances client satisfaction.
- Process Ownership: Gradually take full responsibility for managing DBL and PFL claims, showing initiative and the ability to handle tasks independently.
- System Utilization: Use tools such as EPIC insurance software, Outlook, and Asana CRM to manage claims, document workflows, and stay organized.
- Collaboration: Partner with the Claims Specialist to streamline workflows, improve processes, and ensure claims are resolved efficiently and effectively.
Ideal Profile
Qualifications
- Experience: Previous experience in insurance, particularly claims management, is highly preferred.
Familiarity with EPIC software and CRM tools like Asana is a plus.
- Skills: Strong multitasking abilities, excellent written and verbal communication skills in English, and a proactive approach to handling tasks with precision.
- Attributes: Detail-oriented, highly organized, and capable of thinking critically while adhering to established legal requirements.
- Longevity: We're seeking a candidate who values career stability and is committed to long-term growth within our organization.
This is an ideal role for someone who's ready to step into a pivotal position, eager to grow within the insurance industry, and committed to delivering exceptional client service.
Ready to make an impact from the comfort of your home? Apply now and take the first step toward a fulfilling career in claims management!
Apply here:
https://wkf.ms/3C2y7Ub
What's on Offer?
- A fully remote position that offers the flexibility to balance work and life while contributing to a high-performing team.
- An opportunity to grow professionally within the claims space, taking on progressively greater responsibility.
- The chance to be part of a service-driven company that values excellence, collaboration, and client satisfaction.