Requisition ID: 204187 We are committed to investing in our employees and helping you continue your career at ScotiaTech. The Team We are the CRM, Sales & Branch Performance engineering team, part of Customer Servicing engineering in Scotia Digital, focused on providing solutions that assist front line staff across channels in deepening relationships with our customers, providing better service and offering better products to them, and helping improve sales & productivity along the way. The group is a mix of architects, technology leads, business systems analysts, designers, SMEs, developers, and testers who innovate and transform, develop customer servicing technology roadmaps, ensure end-to-end project delivery, support day-to-day operations, write technical stories, develop and test code, and manage stakeholders and related teams. The role: As a Business Solutions Specialist, you will help in the successful delivery of software solutions within Canadian Digital Banking. You will collaborate with stakeholders to identify business problems and propose solutions, identify opportunities for process improvements to increase efficiencies, provide impact assessments and estimations, and manage risks, issues, reporting, and governance of the projects and production-related activities. Is this role right for you? Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements and turn them into use cases, user stories, sequence diagrams, etc. Take the lead in joint application design solutioning sessions with our architecture, development, and product owners. Analyze and develop technical requirements based on solution documentation. Ensure integrity of the business and technical requirements in the end-to-end customer journey. Lead enterprise process engineering development across infrastructure, Security, DevOps, and cryptography teams. Create, refine, and maintain the product backlog and associated deliverables; release backlog with forecasted delivery timelines. Bridge the gap between business and IT, ensuring common understanding and IT/Business alignment. Help improve and drive our engineering practices by providing valuable inputs and suggestions. Provide stakeholder and executive communication, conflict resolution, negotiation, and relationship building. Take the lead in resolving production problems and deploying bug fixes. Assist in architecture and designs of solutions. Assist Senior Management with various tasks such as creation of roadmaps, resource and capacity planning, team coordination, etc. Do you have the skills that will enable you to succeed in this role? Minimum Requirements: 5+ years of experience as a Business Systems Analyst in a challenging IT system solution environment. Highly experienced in creating BSA artifacts – user stories, sequence diagrams, data flows, etc. Experience and good knowledge of software delivery practices, disciplines, tools, and methodologies. Knowledge in Scrum master/delivery lead capacity. Detail oriented. Must have the ability to multi-task and work on multiple initiatives simultaneously. Stay current on the tools and approaches that work best. Team player. Enjoy collaborating with, learning from, and teaching others. Bachelor's degree in a technical field such as Engineering or Computer Science. English B2 proficiency. Location(s): Colombia : Bogota : Bogota ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted. Note: All postings in me@Scotiabank will remain live for a minimum of 5 days. #J-18808-Ljbffr