About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at bcdme.com/careers About the role: As the Business Director for Meetings & Events, you will be the go-to person for all operational, commercial and financial aspects of the market. Your role involves overseeing employee engagement, client retention, new sales, and financial growth for the business. Leading cross-functional operational teams, identifying areas for efficiency improvement, and ensuring compliance achievement. You'll also be responsible for developing training strategies, managing clients and supplier relationships, and fostering a culture of teamwork. You're Good at: Leading by example and achieving results through teamwork. Managing diverse personalities and fostering collaboration. Communicating effectively, both verbally and in writing. Organizing and managing multiple complex projects efficiently. Thinking innovatively and strategically to solve problems. Building and maintaining strong client and supplier relationships. Working well under pressure and adapting to changing situations. Paying attention to detail and taking ownership and accountability among projects. Participating in industry events to represent our brand in the market. Implementation of standard operating procedures (SOPs). Conducting performance reviews and establishing plans with individuals to ensure maximized performance against goals. Qualifications Bachelor's degree. Master Degree in the industry is a plus. Minimum of five years of experience in meetings / events / program management with P&L responsibility. Minimum of five years of experience in managing people. Minimum of five years of experience managing vendors and negotiating contracts. Experience in Life Science/Pharmaceutical Accounts is a plus. Proficiency in Microsoft Office applications. First-hand experience in domestic and international group travel. Extensive knowledge of Meetings Industry best practices, trends and key players in the market. This role requires a dynamic individual who can lead, innovate, and drive operational excellence while ensuring client satisfaction and team success. If you're ready to take on this challenging yet rewarding position, we'd love to hear from you! THE PERKS Flexible Working We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best. Room to Grow Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow. Everyone has a voice We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected. Make your move The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there's always room to move. We're positive. You'll love it. It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways. #J-18808-Ljbffr