Define and create new solutions that will shape our customers' travel experience. Summary of the role: Support new/existing customers in the integration of Amadeus products or solutions. We are looking for a professional Business Analyst who will be responsible for building and maintaining solutions for our customers which bring value and competitive advantage for Selling Connect Customizations. In this role you'll: You will build, develop, and test front-end/backend applications to deliver solutions according to the customer's expectations and needs. You will draw up technical documents and implement potential improvements. Work autonomously within defined processes and procedures or methodologies, take standard decisions, and may support the development of solutions to complex problems of a recurring nature. Receive instruction, guidance, and direction from more senior level roles or manager, with regular monitoring on the status of the assignments. May have specialized formal education or the equivalent work experience and has the required technical and functional skills and basic knowledge of the business. Specific accountabilities: Analyze customer systems and service requirements. Identify specific actions necessary to integrate Amadeus products/services. Establish and manage the product/solution integration schedule. Determine and document adaptations to Amadeus products and services. Write functional specifications used for customization and/or verify that specifications reflect customer requirements. Test flows and functionalities of customized products/solutions to meet specified requirements. Guarantee that customized products/solutions meet specified requirements. Perform the necessary tests on the customized solution before it is delivered to the customer. Deliver customer training on the solution when necessary. Provide functional support and problem resolution to sales and/or customer functional staff. Maintain documentation reflecting all functionalities delivered throughout bespoke solutions in order to facilitate reusability. Support sales activities through the presentation and documentation concerning product/solution integration. About the ideal candidate: SOAP/REST Webservices & Standards MS SQL Confluence, Jira Test tools Fluent spoken and written English What we can offer you: Competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances, and other competitive benefits. Work from anywhere: onsite or hybrid. Professional development to broaden your knowledge and enhance your skills with online learning hubs packed with technical and soft skills training that allow you to develop and grow. Join a diverse and inclusive workplace, one of the world's top travel technology companies, and take on a role that impacts millions of travelers around the globe. Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today! Diversity & Inclusion: Amadeus aspires to be a leader in Diversity, Equity, and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and serving as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law. #J-18808-Ljbffr
