Order to Cash (SD) Consultant (Senior & Specialist) - Premium Hub CoE At SAP, we enable you to bring out your best.
Our company culture is focused on collaboration and a shared passion to help the world run better.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
The Premium Hub-Centre of Expertise (CoE) within the SAP Adoption Services Center provides the expertise in application and technology areas to deliver high-end support to our MaxAttention, Active Attention, and Value Assurance customers.
As CoE Consultant for Order to Cash and related processes, you will analyze End to End Sales and Service Process of our global customers and present the results of your findings and recommendations to IT managers and executives.
Your area of responsibility will extend to some of the following tasks: - Support functional design validation workshops, identify risks, and provide recommendations to optimize business processes, system automation, system landscape, and protection of investment.
- Support customer implementations and best practices for the business processes, ideas for improving customer productivity, providing the highest levels of customer satisfaction, and running an infrastructure that empowers customers to take advantage of new opportunities.
- Conduct deep root cause analysis with technical and programming skills, provide solutions, and deliver services in very complex environments.
- Support critical customer escalation and drive critical issues to resolution.
- Mandatory: - Minimum 2 years of industry and SAP product experience in key areas such as SAP S/4HANA Order to Cash or SAP ECC SD Module.
- Hands-on experience with S/4HANA SD customizing and/or development tasks is a must.
- Hands-on experience with SAP DRC (e-Documents) for Latin America Localization topics.
- Must have end-to-end business process know-how with product knowledge in S/4HANA Order to Cash, Sales, or Service.
- Good communication and presentation skills to convince customers and other stakeholders based on facts.
- Willingness to travel 30% in All Americas Region.
- Quick learner with strong analytical and logical skills.
- The ideal candidate will have at minimum a bachelor's degree in mathematics, Computer Science, or engineering.
- Additional: - Functional/technical knowledge in any of the following areas is desired: Advanced Variant Configuration, Advanced Return Management, Advanced Available-to-Promise, Direct-to-Store Delivery, Pricing.
- Understanding in programming including BTP based development, OTC data model, root cause analysis, and performance optimization is preferred.
Location: Bogota (Colombia) Language Skills: - English - Mandatory proficient spoken and written as we will be supporting customers in all Americas region including LATAM and North America (US & Canada).
- Spanish – Mandatory.
- Portuguese - Optional.
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
We are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best.
SAP is proud to be an equal opportunity workplace and an affirmative action employer.
EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 402645 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time.
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