Bpo Controller (Gtr)

2.800.000 $ to 3.300.000 $ (Gross Monthly) 1 Position Full time At CUSTOMER OPERATION SUCCESS S.A.S., we are looking for our next Controller to join us in our team.
If you are an extremely organized and passionate data analytics professional, this is the opportunity you're waiting for.
As Controller, you will be responsible for supervising call center agents, monitoring performance metrics, analyzing data for process improvement, ensuring compliance with regulations, and handling escalated customer inquiries.
What do you need to be part of this team: At least 6 months of work experience in related roles.
Technical or Technological degree.
Strong knowledge in the use of Excel, Microsoft Office, SQL, and Power BI.
English B2+/C1 Job conditions: Indefinite term contract Salary: $2'800.000 + Commission $500.000 (Monthly payment) Schedule: Sunday to Sunday 8:00am to 8:00pm (42 hours per week).
100% on site: Bogotá - Chapinero Benefits for you: Laika membership (Upon availability) Netflix/Spotify (Upon availability) Pre-paid Healthcare membership (After three months) If you think you fit the profile and you want to be part of this family, don't hesitate to apply.
Requirements College/Technical Career Languages About CUSTOMER OPERATION SUCCESS S.A.S.
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