Talentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities.
We support companies through our Talent and Technology services.
We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
Our modern offices provide different amenities such as casual attire and free beverages.
Additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services.
As a Billing Specialist, you will handle accurate invoicing, resolve disputes, and ensure customer satisfaction by adhering to billing procedures, maintaining data integrity and supporting other departments.
Some of your responsibilities are but are not limited to: Remain up-to-date and knowledgeable about all billing processes and procedures both internal and external.
Execute with a high level of accuracy and efficiency in all tasks and responsibilities assigned.
Work with a sense of urgency to resolve billing disputes and customer complaints in a professional manner.
Analyze customer invoicing requirements and take note of specific details to uphold customer satisfaction.
Take initiative and attempt to identify and resolve billing discrepancies as they arise.
Monitor, escalate, and report identified discrepancies to the Billing Manager and if called upon, flex into support where necessary to solve and close the problem.
Prepare accurate invoices for customers with proper documentation attached.
Process invoices from carriers with verification of all documents and special accessorials.
Maintain accurate billing records and ensure data integrity.
Provide support to other departments as needed.
REQUISITOS MÍNIMOS What would help you succeed: Believe and love what you do.
Detail-oriented and result oriented.
Ability to multi-task.
Organizational and time management skills.
Stable, reliable and responsible.
Minimum requirements: Studies: A high school diploma is required .
Studies in Management, Administration, International Business, Finance, Accounting, or any other related fields are desirable but not required.
Other fields of study could also be considered.
Experience: At least 2 years of billing experience ; trucking, freight brokerage or logistics is a plus.
Knowledge: Proficiency with Microsoft products, Adobe, software systems and internet navigation.
Having experience with McLeod Software TMS is a plus.
Language: Very good English skills.
B2+ or higher is preferred.
Perks: Schedule: Monday to Friday from 7:00 a.m. to 4:00 p.m. , or 8:00 a.m. to 5:00 p.m ., following the American Calendar .
Contract: Indefinite term contract + Benefits.
Location: Only for Colombia, this position will be 100% remote .
Salary: 3.000.000 COP.
Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?
