Executing client engagements that exceed expectations based on strong understanding of the client's business and their unique needs by: Leading the requirements gathering process.
Developing and implementing security software solutions and workflow plans aligned with client business and security objectives.
Installing and/or configuring security software solutions.
Development of custom reports, dashboards.
alerts and scans to meet client business objectives.
Analysis scan results and understanding the risk and threat levels of findings.
Conducting security assessments and audits.
Managing client expectations to enable their desired outcomes.
Assisting clients with upgrades and migration to new hardware or software versions.
Serve as technical architect or technical lead on internal operational support system re-engineering projects or CRM design and deployment projects.
Serve as instructor to train client staff on products usage and best practices.
Contribute to the development and maintenance of internal delivery methods and tools.
Developing and maintaining positive relationships with clients.
Bachelor's degree in science, engineering, or computer field or related work experience equivalent.
4+ years of experience in IT, security, risk management, or professional services.
In-depth knowledge of Microsoft cybersecurity tools.
In-depth knowledge of networks, Linux/Unix and Windows administration, Active Directory, and system configuration.
Coding experience in Python or similar language.
Use of APIs in code.
Outstanding written and verbal communication skills.
Understanding of security principles, policies, and industry best practices.
Knowledge of ISO 27000 series, NIST SP800 series, CIS Controls, PCI. Experience with using, customizing, and developing open-source security tools.