Bilingual Appointment Setter

Job Description
This is a remote position.
Full-time (35 hours a week)
Mon-Thurs 1pm-9pm
Sat 9am-5pm
Includes 1 hr unpaid break
Job Description for Outbound Caller / Appointment Setter Responsibilities : Conduct high-volume outbound calls to warm leads who have opted in for contactSet and confirm appointments for insurance agentsPerform brief pre-qualification calls to assess lead qualityTransfer interested prospects directly to available agents for immediate conversationsAccurately update the CRM system with call dispositions and detailed notesManage multiple tasks simultaneously, including using a power dialer and CRMWork towards meeting daily, weekly, and monthly appointment setting targetsCollaborate with the sales team to understand their needs and improve lead qualityRequirements : Fluency in English and Spanish (written and verbal)Previous experience in outbound calling, appointment setting and sales is requiredExcellent communication and persuasion skillsProficiency with CRM systems and power dialersStrong attention to detail and ability to maintain accurate recordsResilience and ability to maintain a positive attitude in a high-volume calling environmentBasic understanding of the insurance industry (preferred but not required)Scope : Make 150-200 outbound calls per daySet 10-15 qualified appointments per dayAchieve a 80% or higher appointment confirmation rateMaintain a 95% or higher accuracy rate in CRM data entryCollaborate with a team of 180+ insurance agents across the countryPotential to earn performance-based bonuses on top of base salaryBenefits : Incentives

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