Associate Specialist, HR Services Apply locations: Bogota, Colombia Time type: Full time Posted on: Posted 4 Days Ago Time left to apply: End Date: January 31, 2025 (30+ days left to apply) Job requisition id: R-235743 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Title and Summary Associate Specialist, HR Services-1 Overview Have you supported an employee population resolving inquiries related to HR policies, processes, programs, and systems? This position helps administer HR life cycle inquiries and transaction services as it relates to the new hire life cycle. Role Provides day-to-day support in such areas as scheduling of interviews, travel arrangements, responding to applicant inquiries, etc. Communicate processes to employees and MasterCard applicants; resolve inquiries in a timely manner to meet or exceed customer expectations and provide "priceless employee experiences." Ensure audit compliance through transaction processing and approval flows. Manage confidential data in a professional manner and according to HIPAA rules and MasterCard confidentiality requirements. Support the background check process. Support and administer the new employee hire process from interview to onboarding. All About You Do you have a passion for people? Are you motivated by solving inquiries with compassion and confidentiality? Are you an HR professional with high energy and commitment to responding quickly and accurately? Do you have a keen attention to detail and pride yourself on accuracy? Do you enjoy working in a fast-paced environment? A highly organized, articulate individual who knows how to develop and maintain excellent working relationships as well as providing customer satisfaction is needed. Ability to communicate in a professional manner, both written and verbal to all levels. Excellent office technology skills including MS Office Suite Skills: Excel, Word, and Outlook. Past shared service center or human resources experience a plus. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. About Us Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Small businesses are virtual; we give them access to a world of buyers. #J-18808-Ljbffr