**Descripción empresa**:
El Servicio de Empleo operado por Comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación.
Las vacantes publicadas por el Servicio de Empleo Comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en Medellín y Antioquia.
**Funciones del cargo**:
**Formation**: Technician, technologists, undergraduate students in administrative, accounting and financial areas, related.
English Speaking Advanced (B2, C1, C2,) Mandatory
**Mission**:
This position performs collection responsibilities according to established procedures for various types of customers.
He/She impacts the organization by improving cash flow, minimizing delinquencies, reducing Days Sales Outstanding, and limiting bad debt exposure.
This position manages customer import billing requests and responses.
He/She has extensive contact with customers, outside agencies, and internal departments concerning issues impacting payment.
This position must have a knowledge of multiple products, services, or business units.
**Task**:
- Provides excellent customer service.
- Responds to customer inquiries within required service level agreement.
- Identifies, prioritizes, and resolves complex issues delaying payment.
- Develops, creates, and analyzes collection and accounts receivable reports.
- Updates customer and other stakeholder information using various software programs.
- Monitors and maintains assigned customer accounts.
- Submits recommendations to write-off account balances.
- Work to the enhance the current process Speak to internal/external customer when required to clarify any question or request.
**Competencies**:
Assertive communication, dynamism, resourcefulness.
**Contrato**: Indefinido
**Salario**: $2'200.000 - $2´400.000 + Recargos + Beneficios extralegales
**Horario**: Lunes a viernes (incluidos festivos de Colombia) 8hrs diarias ubicadas en la franja horaria de 6am a 6pm (Turnos: 6am-4pm/ 7am-5pm /8am-6pm).
Descanso todos los sábados y domingos.
Posibilidad de escoger turno, se trabajan un promedio del 20% de los festivos de Colombia.
**Lugar**: Medellín
**Requisitos**:
Formación técnica en áreas administrativas
Ingles B2, C1, C2
**Condiciones Oferta**:
**Sueldo neto mensual**: 2200000