Appointment Setter / Confirmation Specialist

Job Description This is a remote position.
Monday to Friday from 9 AM to 1 PM Durham.
NC Time (20 hours per week) Scope : Manage a high volume of outbound calls daily Work with a database of approximately 1,500+ contacts Aim to increase workshop attendance rates from 60% to 80%+ Strive to reduce appointment no-show rates from 30% to 15% or less Incentives and commissions whenever targets are met  Responsibilities : Make outbound calls to confirm attendance for upcoming workshops and seminars Follow up with no-shows to reschedule their attendance for future events Confirm booked appointments to reduce no-show rates Update CRM system with latest client information and interaction details Provide feedback to the marketing team on common reasons for no-shows or cancellations Requirements : Excellent phone communication skills with a professional and friendly demeanor Experience in appointment setting, sales, or customer service Proficiency in using CRM systems and VoIP software Ability to handle objections and persuade clients to attend events or appointments Strong organizational skills and attention to detail Independent Contractor Perks Permanent work from home Immediate hiring Steady freelance job ZR_16939_JOB Requirements Responsibilities: Make outbound calls to confirm attendance for upcoming workshops and seminars Follow up with no-shows to reschedule their attendance for future events Confirm booked appointments to reduce no-show rates Update CRM system with latest client information and interaction details Provide feedback to the marketing team on common reasons for no-shows or cancellations Requirements: Excellent phone communication skills with a professional and friendly demeanor Experience in appointment setting, sales, or customer service Proficiency in using CRM systems and VoIP software Ability to handle objections and persuade clients to attend events or appointments Strong organizational skills and attention to detail