Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering world class Customer Happiness and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. The role We are thrilled to announce an opportunity to join our team as: Administrative support | Associate Scope: Full-time | Office: Colombia | Hybrid How a day to day would look like in this role: Provide outstanding operational support to the management team of the Business Development Executive (BDE). Support projects sought at improving operational efficiency within the presales team. Develop and implement processes and procedures to support the presales process, ensuring detailed execution. Participate in the development of requirements for sales support systems. Maintain accurate records of presales activities to support performance metrics and process improvement initiatives. Collaborate with presales and internal support teams to resolve blocking issues and address customer concerns. Collaborate closely with cross-functional teams to identify and efficiently implement standard methodologies. What we need to see from you Profile: Technical or technological training in administrative, financial, or related fields, with experience supporting administrative tasks, data management, and information consolidation. Required skills: Experience and knowledge with Office 365 (Outlook, Word, Excel) Experience with digital Document Management Customer Service experience Shown experience in an administrative or sales operations role. Strong communication skills. Outstanding focus on detail and dedication. Ability to work collaboratively in a team-oriented environment. Excellent communication skills, both written and verbal. BENEFITS: Direct and indefinite-term employment. This demonstrates our curiosity about building stable and long-term relationships. With our program Transformation Academy and other training and certification spaces, you will have the opportunity to develop your potential in a personalized way and in accordance with your objectives within the role. Health Insurance for you and preferential rates for your family. Payment of 100% disability and sick-leave benefits. Access to ReferOne: this is a referral program that gives you the opportunity to earn a financial incentive by referring a friend or acquaintance to our company. You will be part of one of the most driven Employee Funds in the industry where you will have access to savings, credits, and special agreements with allied brands. Accompaniment for your English language learning. Spaces for leisure, celebrations, and recreation for your physical and mental health. Days off for weddings and graduation days. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. Job Function Sales #J-18808-Ljbffr
