This is a remote position.
Schedule: 9 AM to 6 PM EST (same as Colombia time) ( 10 PM - 7AM Manila Time) Monday to Friday Client Overview We are a leading mental health technology company that is changing lives through compassionate care and innovation.
Our clinicians provide personalized treatment plans to help patients achieve long-lasting mental wellness.
Now, we are looking for a Spanish speaking scheduling expert to join our growing team!
You will be at the forefront of our mission to expand access to mental healthcare across communities.
Responsibilities: Bilingual Communication: Engage with Spanish-speaking patients via phone to schedule clinical session appointments.
Conduct clear and effective communication in both Spanish and English to ensure a smooth scheduling process.
Calendar Management: Update and manage calendars for clinicians, ensuring accurate blocking of timeslots for scheduled appointments.
Coordinate with team members to optimize scheduling efficiency.
Software Utilization: Utilize company-provided software to access and review patient information.
Check clinician availability within the software to facilitate appointment scheduling.
Organizational Support: Provide general administrative support to ensure the smooth functioning of daily operations.
Assist in maintaining an organized and efficient office environment.
Requirements Bilingual Proficiency: Fluent in both Spanish and English (spoken) to effectively communicate with a diverse patient population.
Communication Skills: Possess a warm and friendly phone manner to build positive relationships with patients and colleagues.
Detail Orientation: Demonstrate strong attention to detail, ensuring accuracy in scheduling and maintaining patient records.
Time Management: Exhibit good time management skills to prioritize tasks and appointments efficiently.
Computer Proficiency: Basic computer skills, including proficiency in email communication, calendar management, and internet navigation.
Confidentiality: Ability to maintain patient privacy and confidentiality in accordance with established guidelines and regulations.
Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_16159_JOB