3PL Business Expert - Inventory/Allocation At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. Job Description A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities: Maximize operational excellence by educating 3PL in the H&M WMS system functionality and key work processes. Monitor and support well-functioning system integration. Support DC operations. Monitor system functionality and new system functionality developments, including interfaces WMS, WCS, and PLC. Communicate change requests from 3PL to 3PL-DC Manager/Regional S&Ops. Distribute & translate release notes to 3PL and monitor execution. Ensure all systems work as expected and are used correctly to aspire best service to the stores and to secure that business is not interrupted. Ensure an effective and efficient incident management, when needed (e.g., participate in 'bridge calls', incident reporting). Ensure high quality level of all decided IT system related procedures and monitor correct implementation. Conduct business process audits regarding compliance to group standards. Act as PSR and NCG speaking person to global functions and local Sales and monitor compliance to PSR, sustainability, and NCG standards. Support DC Manager to ensure all operational, system, and service requirements to the 3PL and operational changes are implemented and met (e.g., ensure system release updates). Qualifications Who You Are: Strong expertise in DC-level technology infrastructure and supplementing systems experience. Functional competencies for supporting technology and system-related operations and incidents. Strong operational DC logistics expertise & process understanding. Proactivity in problem-solving and hands-on attitude to resolving incidents. Ability to understand system features and updates within a given time frame as well as ability for knowledge transfer. Ability to collaborate and co-create with others. Agile mindset with a positive attitude to change and meaningful growth. Inclusive and empathetic towards others whilst encouraging diversity. Ability to understand your impact to others and contribution to the bigger picture. FLUENCY IN ENGLISH REQUIRED Additional Information Why You'll Love Working at H&M We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues. We are an inclusive company where you're encouraged to be yourself at work. You will have access to a large global talent community, where career growth and aspirations have no limits. *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion. #J-18808-Ljbffr