A Houseman of rooms is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.What will I be doing?As a Houseman de rooms, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Houseman de Habitaciones will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards: Ensure support is provided to the laundry function when requiredComplete wash cycles, folding of linen and correct storageManage guest requests in line with company brand standards and one call delivery deadlineGreet guests in public areas and rooms in a warm and friendly mannerProvide laundry, pressing, sewing, and other similar services to guestsEnsure soiled and damaged linen is stored in soiled bags and disposed of correctlyMaintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen itemsEnsure chemicals are used and stored correctlyReport maintenance and hazard issuesComply with hotel security, fire regulations and all health and safety legislationWhat are we looking for?A Houseman of rooms serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitudeGood communication skillsAbility to work under pressureAbility to work on own or in teamsRespond to guest requests and deliver high levels of serviceMethodical and well organised It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous laundry experienceExperience in a similar role MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO Go Hilton Travel Discount Program???????Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support Flexible Schedules Access to your pay when you need it ???????through DailyPay
