Tracking Coordinator Candidates

Job Description As a Tracking Coordinator, you are responsible for tracking, communicating, and reporting the status of every shipment assigned to you.
This position must record their check calls in the system and follow up with every one of them strategically.
You will also interact with many teams, these teams may include operations, customer services, carrier sales, and direct sales, meaning that coordinators must communicate effectively with these teams and create a streamlined workflow that benefits the overall process Requirements ·           Customer Service Experience.
·          MS Office Proficiency.
·          Excellent English communication, reading, and writing skills.
  Skills Strong communication skills.
Multi-tasker.
Active Listener.
Attention to Details.
Benefits 100% remote Schedule: Evening Shift ( 4:00 PM - 01:00 AM) This it's a Biling ü al Position 40 hours for week We provide the equipment Culture of Respect, Expertise, Collaboration and Entrepreneurship Work with a team that Supports and Respects each other at a company where Diversity & Inclusion is a Celebrated!
If you have ideas that you wish someone would listen to - tell us!
We love the Entrepreneurial spirit, and we strive for Continuous Improvement!
Requirements Building and maintaining relationships with partner carriers Monitor loading, unloading and appointments – follow up with customers regarding delays, missed appointments and late arrivals Identifying potential problems before they occur Ensuring that any problems such as delays, accidents, etc., are communicated immediately to our Account Operations and Carrier Sales Teams Demonstrates professionalism, positive attitude, and exceptional telephone etiquette.
Assist other team members when required.