Service Team Leader Medium And Low Voltage Motors & Drives

Service Team Leader - medium and low voltage motors & DrivesAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.This position reports toService ManagerYour role and responsibilities1. Responsible for the operation and execution of services (technical supervision in field, follow-up, customer contact and resolution of complex situations). 2. Organization of field activities, planning of service activities for the team in charge. 3. Direct contact with clients,follow-up of satisfaction and fulfillment of objectives according to the agreed service. 4. In charge of warranty processes (registration, monitoring, direct response to customers, technical research and supply of warranty materials and services).Qualifications for the role- ° Bachelor in electrical engineering, electronics, mechatronics, electromechanical or related careers. Master's degree or specialization related to services and engineering and commercial or marketing studies (Desirable).- °Expertise and knowledge in motor and inverter technical subjects, drives and medium and low voltage motors, service market in the industrial sector, Oil & Gas, heavy industry, petrochemical, production or related (must).- ° 7+ years of overall experience preferably in field services. 3 or more years of experience as a supervisor, lead or manager leading teams directly (must).- ° Availability for travel 60% to 80%.- ° Advanced English (must).More about usWe value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory