Senior Solution Consultant (Telco) - Affirmative Action Vacancy For Women Remote Customer-Based Location: Colombia - Remote Time Type: Full time Posted on: Posted Yesterday Job Requisition ID: JR264794 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place. Although all qualified candidates are invited to apply and will be given equal consideration, this vacancy is preferably intended for women (regardless of sexual orientation or gender identity, age, race or ethnicity, and disability). The Senior Solution Consultant leads one or more workstreams in enterprise customer engagements, partnering with key stakeholders to achieve the vision while completing key work. They serve as hands-on advisors, using strong interpersonal skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client's business to deliver customer ROI. Your Impact Serve as a trusted advisor to the client Identify and lead internal critical initiatives to grow the consulting practice; serve as an active contributor to the community's overall knowledge base and expertise Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization Identify and proactively handle risk areas and commit to seeing an issue through to complete resolution Manage customer expectations; find solutions to complex problems with both the customer and third-party partners Review and accurate project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform Minimum Requirements Proven experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success Extensive experience with configuration and customization on the Salesforce platform Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs Possible travel of about 25%, but exact travel requirements will vary based on customer. Preferred Requirements Shown results in delivering high value business outcomes using an agile approach Shown results leading customer and/or partner success stories Relevant Salesforce certifications and consulting experience are strongly recommended BENEFITS & PERKS Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! World-class enablement and on-demand training with Trailhead.com Exposure to executive leaders and regular 1:1 mentor with leadership Volunteer opportunities and participation in our 1:1:1 model for giving back to the community For more details, visit If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce welcomes all. #J-18808-Ljbffr
