Requisition ID: 208656 We are committed to investing in our employees and helping you continue your career at ScotiaGBS. Purpose Contributes to the success of the execution of the Global Communications Supervision Procedures on behalf of Global Banking Markets (GBM) Internal Controls to ensure compliance with the Code of Conduct, internal policies & procedures, Global FX Code, industry standards and applicable regulatory requirements. Ensures all activities are conducted in compliance with governing regulations, internal policies, and procedures. According to the needs of the GBM Communications Surveillance Program, the Senior Analyst will execute a communication surveillance control of social media interactions from GBM Ambassadors and Monitored Employees in accordance with the social media guidelines, policies and programs applicable to GBM. Accountabilities Business Knowledge: Maintains expert knowledge of Bank processes, policies, procedures, applications and products related to Global Communications Supervision Procedures and applies this knowledge in the review and analysis of social media communication surveillance activities. Global Communications Supervision: Executes GBM Communication Supervision Procedures, reviews GBM social media guidelines to identify compliance with the GBM Business Communications Guide and applicable policies and procedures by GBM Employees. This includes: Daily surveillance of GBM's official social media pages (i.e. LinkedIn, X, among others) to identify non-compliance with the GBM Business Communications Guide and GBM Social Media Guidelines. Ensuring that posts made on the GBM and/or GBM Ambassadors' social media pages comply with the GBM Business Communications Guide and Social Media Guidelines prior to publication. Surveilling social media posts made by GBM employees in accordance with the GBM Business Communications Guide, Social Media Guidelines, and applicable policies. Escalating to the GBM regional internal control teams any situations where a GBM Employee does not comply with the GBM Business Communications Guide and Social Media Guidelines, following the established escalation procedures. Maintaining clear and consistent supporting evidence of reviews performed that meet local and global procedure requirements. Actively identifying process, technology and systems improvement opportunities, and participating as appropriate in the implementation process. Customer Focused Culture: Champions a customer-focused culture and leverages broader Bank relationships, systems and knowledge. Relationship Management: Develops and maintains strong relationships with GBM Internal Controls and applicable support and control functions to remain current on new developments and emerging risks. Other Projects and Activities: Manages/Performs ad-hoc, unique and/or focused reviews as necessary; and other duties and projects as assigned. Risk Appetite and Risk Culture: Understands how the Bank's risk appetite and culture should be considered in day-to-day activities and decisions. Regulatory and Operational Risks: Contributes to creating an environment in which effective and efficient operations are pursued while ensuring adherence to day-to-day business controls to meet obligations regarding operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Dimensions This role will support the implementation, documentation, assessing, and oversight on the activities contained in: Global Voice and Electronic Communications Policy GBM Communication Supervision Procedures Communications Supervision Content Standards Local procedures applicable This role will support Global Banking & Markets and International Banking. Education / Experience Strong problem solving, critical thinking, curiosity, and attention to detail. Strong written and verbal skills (must be able to prepare documentation and interact effectively with other Bank departments). Good accountability and time-management skills. Thorough knowledge of Bank's regulations, policies, procedures, operations, and functions (preferred but not required). Working knowledge of the roles and responsibilities of Global Banking & Markets business units and related business functions across Canadian & International Banking units including various delivery channels. Highly motivated; demonstrated ability to multi-task and deliver in a fast-paced, challenging and dynamic business environment. Strong proficiency in Excel. Bachelor's degree in business management, finance or accounting. Bilingual (Spanish / English). B1-B2. #Li-Hybrid Location(s): Colombia : Bogota : Bogota ScotiaGBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaGBS, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted. 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