The security of your personal data is extremely important to Flowserve, that's why our recruiters will only contact you from an "@flowserve.com" email address – and never from a personal email account. Additionally, our interview process will always include phone and/or video communication. Any solicitation for information outside of these channels is likely fraudulent. Job Title: Field Service Engineering Specialist (for Electric Actuation & Digital Products) Location: Anywhere in the US or Europe (must live close to a major airport) ID: R-10905 Job Category: Engineering Job Type: Full time If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Role Summary: The Field Service Engineering Specialist is a customer-facing extension of the Flowserve digital products and automation engineering team. This engineer will support electric actuation activities for all digital products which interact with third-party host control systems. Responsibilities include servicing, troubleshooting, and commissioning customer network installations, with a strong understanding of network protocols, including HART, Foundation Fieldbus, and Profibus. Responsibilities Include: Combining technical knowledge with relationship skills to execute defined global strategies. Providing services including troubleshooting, analysis, and inspection of compatibility issues between FLS digital products and customer control systems. Training end users and directing FLS support personnel in network troubleshooting and commissioning. Engaging junior engineers in active field support cases and providing training. Assisting customers in designing new applications and upgrading from lower-cost solutions. Providing technical assistance and recommendations on digital network interoperability. Augmenting sales and application engineering efforts by providing pre-sales digital control application assistance. Interacting directly with customers to ensure effective communication of their needs to product management. Supporting a positive safety culture to reduce injuries and maintain a safe work environment. Requirements: MS or BS in Mechanical, Electrical, Computer, Chemical or related engineering field, or 5+ years in Industrial Networks in lieu of degree. 5 to 10 years of technical problem-solving experience with systems and networks (DCS, SIS, AMS). Proven industrial digital communication experience with device commissioning. Fluent in English communication (verbal, reading, writing). Strong understanding of fluid flow in process control environments. Ability to explain digital and mechanical concepts and articulate value to customers. Comprehensive knowledge of Instrumentation, process control, and flow loop elements. Knowledge of digital communications protocols – HART, FF, Modbus. Understanding of main DCS and related Asset Management Systems. Knowledgeable in removing, installing, and starting up digital products. Comprehensive knowledge of technical designs, engineering drawings, and schematics. Preferred Skills/Experience: Wireless communication experience in an industrial environment. Knowledge of main Electric actuation competitors (Rotork, Auma, EIM, Coester, etc.). Benefits: Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k), and many other excellent benefits! Join a company whose people are committed to building a more sustainable future. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. We invite you to put your talents and career in motion at Flowserve. #J-18808-Ljbffr
