Title: Release Management Associate Requisition ID: 204197 We are committed to investing in our employees and helping you continue your career at ScotiaTech. Purpose The International Wealth Management (IWM) team is committed to delivering comprehensive wealth and asset management solutions to our clients. We are in the process of further expanding to additional new geographies. In support of this growth, we are looking for a Release Management Associate (L6) to support the delivery team with strategic execution of operative tasks, coordinate external technical requests, and help us comply with software currency and/or vulnerabilities resolution. Accountabilities Strategic/Tactic execution of non-dev work as part of the Delivery Process to deploy high-quality solutions to the business. Compile information, summarize it, and document processes including their current operative tasks (description, owner, definition of done) to guarantee best execution times without starting over every time they are required. Keep up to date our Incident Playbook and track IT Risk email notifications to effectively manage the resolution of software currency gaps. Generate reports and support the tracking of requests in ServiceNow. Provide suggestions to improve visibility. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. Ensure that Wealth+ Delivery Team deliverables meet standards for reliability, scalability, performance, and availability and align with the Bank's Technology roadmap. Conduct technical release planning sessions that involve multiple teams delivering changes to Production. Own the release management process, work closely with other engineering departments on production releases, and facilitate resolution on impacts on various projects/enhancements. Effectively communicate release status and appropriately escalate impediments/risks. Coordinate planned and unplanned production implementation. Contribute to a collaborative team environment by information sharing and team cooperation. Must have You have 1+ years of experience involved in operative tasks execution in an IT organization / banking / financial industry experience. You are familiar with Network concepts, Cloud solutions, SDLC involving Continuous Integration and Continuous Delivery. Knowledge of documentation in Confluence. Experience in Release Management including Change Requests (using ServiceNow or similar tool), Risk Assessments, Post Implementation Reviews. Experience leading sessions with different teams that are part of the delivery process to be able to complete Change Requests. Self-learner and open to continue improving while receiving mentoring and guidance from team leads including Development, Business Analysis, and Quality Assurance. Nice to have: Good understanding of Software Development Life Cycle (SDLC). Working experience in ServiceNow. Experience working in Agile teams. Ready to take ownership of the tasks assigned. Language fluency in English and Spanish You are excellent in written and spoken English to clearly communicate complex issues (B1). Location(s): Bogotá or Home-Office ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted. Note: All postings in me@Scotiabank will remain live for a minimum of 5 days. # LI-Hybrid Job Segment: Cloud, Business Analyst, QA, Quality Assurance, Banking, Technology, Quality, Finance #J-18808-Ljbffr
