REGIONAL OPERATIONS SUPPORT MANAGER AFRICA AND COLOMBIA REGION Locatie: any country War Child has a presence in Africa or Colombia Uur per week: 40 An experienced, strategic leader with a humanitarian background and people skills About us War Child: the charity for children affected by war. We are a specialist charity for children in conflict, delivering high-impact programs that are rebuilding lives across Afghanistan, Iraq, the Democratic Republic of Congo (DRC), the Central African Republic, Colombia, Ukraine, Uganda, Burundi, South Sudan, Jordan, oPt, Syria and Yemen. We understand children's needs, respect their rights, and support their efforts to find lasting solutions to address the underlying causes of their specific vulnerabilities. Your role as regional operations support manager is to lead and support a team of functional experts to deliver a high-quality Program in all African Country Offices, the Colombia country office as well as the Africa Regional Hub itself, including a humanitarian response. The position enables others to deliver through providing oversight and risk-management of systems and processes to ensure the proper utilization of income from grants; effective human resource management and development; cost effective administration and logistics, provision of ICT, risk management, and compliance. The role is also to facilitate all global projects, change initiatives and systems in the region with implications for support functions and contribute to an effective implementation by all offices with the overall aim of supporting WCA to be an agile and effective organization. Your Responsibilities Strategic Planning and Delivery of Programs Support CO's to ensure the development of adequate control mechanisms in compliance with WCA policies to enable smooth operations in the region. Draft all reports needed for the region in a timely manner as needed. Lead and oversee the annual budgeting and planning process of all regional projects in close cooperation with the relevant CD's/CMT's while reviewing plans and budgets and providing constructive analysis according to WCA and donor requirements. Contribute to the development of the regional strategy and the production of the annual plan. Policy and Legal Compliance Ensure that country offices are fully compliant with local statutory / registration requirements, global policies and procedures, and the minimum standards associated with their implementation. Report regularly to the Regional Director after consultation with the relevant Country Directors (CDs) and Country Management Teams (CMTs) on the management of all risks associated with Program delivery including income, procurement, people management, legal and compliance. Provide input to changes to policies and procedures on own initiative and on demand. Draft and make periodic updates to existing procedures as per WCA policies. Ensure accountability to global policies, procedures and initiatives. Support regional offices in the preparation for external or internal audits and in year-end closure. Risk Assessment and Management Identify and address financial and internal control risks in the region, including risks of financial performance and funding, HR&OD, ICT, Operations and Logistics risks. Advise on the improvement of internal controls that ought to be in place across the region by contributing to the development and improvement of policies, processes and procedures. Take lead in the preparation for both internal and external audits, including grant audits in a timely manner. All offices in the region must be fully compliant with WCA strategic goals, values and policies and procedures, ensuring organizational standards are understood and met and risks are identified and mitigated. Ensure that WCA risk management systems and policies are clearly stated and followed by all staff. Team Support & Development Ensure the development of senior operations and support managers/coordinators in the areas of finance, HR&OD, ICT, operations and logistics to maximize support to regional country offices. Develop & review contractual agreements with partners and stakeholders on behalf of WCA. Establish comprehensive technical development/strengthening plans to provide an excellent service to the Country Programs. Develop training manuals (with support as needed) and carry out training of Programme staff and local partners; Prepares terms of references and support recruitment of staff for the Program unit; Regional Hub Service Support Oversee the general administrative functions in line with WCA policies, procedures and guidelines. Build and develop a strong regional support system to enable effective and efficient delivery of quality programs across the region. Manage and support the administrative team and provide leadership and direction to the team. Represent War Child Alliance at relevant regional donor meetings as required and at the international level when appropriate and in consultation with line manager. These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the post. Your Profile Master's degree in Business administration, Finance & Accounting, Economics or any other relevant qualifications. Minimum of 7 years of relevant leadership/management experience in humanitarian programs in the Africa region; Knowledge in handling grants from European Commission, ECHO, DFID, USG (including USAID) and UN agencies; SIDA, SDC and GAC is desirable; Familiarity with key actors in the Africa Region and demonstrated experience in developing, building and maintain strategic partnerships with these actors; Knowledge in proposal writing of winning grants; experience with technical programs in child protection, education and or MHPSS an advantage; Understanding of humanitarian principles and established international standards in humanitarian settings for refugees and other marginalized populations, especially children and youth; Excellent ICT and statistics skills, experience with UNIT4 Business World, SPSS and Salesforce an advantage. Experienced in working with broader systems development including procurement, logistics, HR and IT. Strong budgeting and strategic planning abilities. Experience of working/living in insecure and sensitive environments. Ability to work under pressure to meet tight deadlines. Ability to build productive working relationships within a multicultural and multidisciplinary team. Experience of proactively identifying and addressing issues. Ability to work with a high degree of professionalism. Strong advisory skills to deliver clear and well augmented advice. "Convincing skills" to persuade and convince others to follow his/ her advice. Social and communicative skills for coaching and managing of staff and frequent internal and external contacts. Good analytical and problem-solving skills. Our offer An expat or national staff package depending on where the candidate is based and based on a 40 hour work week. Excellent secondary benefits. The possibility for development. A range of well-being activities. The role can be based in any country War Child has a presence in Africa or Colombia. Our Organisation War Child is a dynamic organization. We try to keep an informal ambiance within our offices, with a lot of room for creativity, inspiration and self-initiative from employees. We practice what we preach: dynamic, innovative, integrity focused, and a drive to reach the highest possible results against the lowest possible costs. War Child Alliance offers a challenging job in an inspiring workplace. Child safeguarding Our work with children to keep them safe is the most important thing we do. We are committed to the safeguarding of children in all areas of our work. Successful applicants will be expected to be compliant and sign up to our Child Safeguarding policy. How to Apply Interested and qualified candidates are invited to apply before May 22nd 2024 . Make sure to upload your English CV (maximum of two pages ) and cover letter by using this link: Please mention where you found this vacancy. Is this not your dream job? Support War Child by sharing this job with your network!#J-18808-Ljbffr
