Purpose: This role supports the production process, following all standards and procedures established by the Engineering Manager, Department Manager, as well as corporate guidelines, and is also responsible for running test packages. Key Missions: Provides 1st and 2nd line technical and fault support for the production team. Provides technical advice and support to non-technical or non-production teams. Creates, manages and maintains machine configuration and job set-ups. Supports in the installation of software, software updates, hardware, and operating systems for industry machinery. Supports IT teams with installation of new machines (networking, computer install etc.). Delivers production solutions through design, testing, proving, and go-live in control and within the right timing. Runs test packages and supports in running unit tests (SIT, UAT, First Off) with production teams. Designs and samples process for different machines. Delivers technical and process improvements for production and pre-production systems. Supports with New Product Industrialization (NPI) for local, global, or central projects. Supports in validation of new system software. Works closely with the maintenance team to provide support on software and hardware. Monitors and maintains process parameters according to defined standard. Prepares reports on production metrics such as time between failures and machine uptime. Documents production issues, such as errors made by workers or problems with machines. Creates and maintains a knowledge base of known support issues and resolutions. Faces problems that are typical of a routine nature, but may at times require interpretation or deviation from standard procedures. Communicates information that requires some explanation or interpretation. Works under moderate supervision. Profile & Other Information: Preferably an Electronic Engineer with less than two years of experience and conversational level B2 or higher in English. #J-18808-Ljbffr