PCL - Jr Waiter - The Seven Seas Group Department: Restaurant Employment Type: Fixed Term Contract Location: Colombia - The Seven Seas Group Reporting To: Waiter Description Set a course for adventure with Princess Cruises! As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. Our fleet of Love Boats offers exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. As a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Key Responsibilities Provides a positive first impression to every guest through a warm, welcoming individual greeting; always maintains a clean and professional appearance. Nurtures a lasting connection with every guest by always showing genuine interest during service and remaining fully engaged throughout the voyage. Always observes and identifies guest preferences and adjusts service accordingly, anticipating guest's needs and offering appropriate responses without the guest having to ask. Assists the Waiter to create a comfortable, elegant ambiance by always preparing table settings and maintaining service stations in line with all Company standards. Assists the Waiter to deliver food and beverages as requested, on time, in the correct service order, follows up to ensure each guest's needs have been met and suggests solutions to any issues. Always follows all Company guidelines, policies, and procedures, including USPH protocols. Skills, Knowledge & Expertise Graduate of a recognized Catering / Hotel Management School preferred Minimum of 2 years of restaurant service experience from four-star hotel or cruise ship Knowledge of food, beverage and wine menus used throughout the fleet Able to adequately explain pricing, food, wine, and cocktail menus to guests Ability to work under pressure, in both Front and Back of House areas Necessary computer skills and knowledge of P.O.S. systems Command of the English language, both verbal and written Benefits Princess Cruises offers many benefits. This position is afforded comfortable shared cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. #J-18808-Ljbffr
