Job Title: Marketplace Sales Associate (MSA)
Location: Remote (EST Time zone)
Salary Range: up to 1500 USD
Work Schedule: Monday - Friday, 7:00 AM to 4:00 PM (EST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.
Position Overview:
We are seeking a dynamic and results-driven Marketplace Sales Associate (MSA)
to join our team. This role focuses on managing customer relationships, driving sales growth, and ensuring smooth operations within marketplace platforms. You will be a pivotal part of our sales team, contributing to the organizations growth by providing excellent customer service and optimizing marketplace strategies.
Key Responsibilities:
Customer Relationship Management:
- Serve as the primary point of contact for marketplace accounts.
- Build and maintain strong relationships with customers, addressing their needs promptly.
Marketplace Operations:
- Assist in the setup and optimization of listings and inventory on marketplace platforms.
- Monitor and ensure compliance with marketplace policies and regulations.
Sales Development:
- Identify growth opportunities and develop strategies to enhance marketplace presence.
- Drive revenue by implementing effective sales campaigns.
Data Management and Reporting:
- Track and analyze performance metrics to identify trends and areas for improvement.
- Generate and present regular sales reports to management.
Collaboration:
- Work closely with internal teams to ensure seamless customer onboarding and issue resolution.
- Coordinate with the marketing team to develop campaigns tailored to marketplace audiences.
Qualifications:
Education and Experience:
- Bachelor's degree in business, marketing, or a related field.
- 1-3 years of experience in sales, customer service, or account management, preferably in a marketplace or e-commerce setting.
Skills:
- Exceptional communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency with CRM tools (e.g., HubSpot) and online communication platforms.
Mindset:
- A proactive and results-driven approach to achieving goals.
- Passion for delivering excellent customer experiences.
Nice-to-Haves:
- Experience with online marketplaces or e-commerce platforms.
- Familiarity with marketplace-specific tools or software.
- Understanding of digital marketing strategies for marketplaces.
Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.