Inbound Support Specialist

We are seeking a full-time Inbound Support & Reconciliation Specialist to work alongside our US-based

Merchant Operations team. This role will support our eCommerce websites and other warehouse

channels.

Responsibilities:

- Creating digital packing slips in our warehouse management system
- Solve Stocking PO tickets as assigned
- Send email communication to vendors as needed.
- Make outbound phone calls to vendors as needed.
- Automotive interest or knowledge is plus.
- You will be working with automotive products and reviewing the condition of the product.

We are a technology-focused team and our processes run through cloud-based applications and are fully

accessible through remote access.

Requirements


- Strong written and verbal communication skills.
- Detail oriented and has a high level of attention to detail
- Ability to learn and follow processes
- Ability to work in a fast-paced environment with tight deadlines and shifting priorities.
- Active listener and good team collaborator.
- Basic Microsoft Excel skills
- PC proficient
- Prior inbound/outbound phone call experience preferred
- Not required, but a plus: Knowledge of automotive parts

Technical Requirements:

- The ability to attend daily virtual meetings with our US-based team with video and audio
- capability.
- High-speed internet connection.

Location : Remote
Shift Timing : Monday – Friday 8:00AM-5:00PM EST

Benefits

- aid Time Off
- 100% Remote / Work From Home
- Training & Development
- Performance Bonus