Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: On Colombia's Caribbean coast, in the historic city of Cartagena, Four Seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. Experience the authentic charm of the Getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. Connect to the lively social scene in four restaurants and lounges. Entertain in two ballrooms. Then unwind at the Spa, Fitness Centre and two rooftop pools. With timeless style and legendary service, Four Seasons is shaping Cartagena's new cultural focal point.
About the role: Promote and sell to group market in defined geographic region. Generate hotel awareness through direct phone sales, direct sales calls, tradeshows, and networking groups. Work closely with sales and marketing team to solicit, sell and confirm group business required to meet budgeted sales goals. Candidate should possess the ability to solicit group travel. This position requires a high degree of independent judgement and discretion on decision making.
What you will do: Identify and target group customers that will generate business on behalf of hotel but not conflict with WSO efforts.Negotiate, draft, generate and confirm/sign group contracts that ensure hotel budget and revenue targets are achieved.Adjust group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets.Utilize various prospecting resources to solicit and secure business on behalf of hotel.Use company wide programs, sales developments, prospecting projects, WSO customer events and reporting for group business development.Follow up on all business inquiries and leads and qualify business to generate group room nights and associated food and beverage revenue to impact RevPar performance.Create and execute account plans for assigned market territory to ensure maximum group revenue and budgeted group targets are achieved.Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.Uncover potential P2P leads on behalf of sister properties and the company.What you bring: College Degree – 4 years, or equivalent experience.
Luxury hotel Sales preferred (minimum of 3 years) or 3 – 5 years operational hotel experience.
Proven sales track record a plus.
Reading, writing and oral proficiency in English and Spanish. Good personal & professional references.
Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Delphi, Internet and Opera.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours: Full Time
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