JOB TITLE: Policy Issuance Specialist (Especialista de Emisión de Pólizas) LOCATION: Medellín, Colombia Monday to Friday, 7:30 AM - 5:00 PM - Colombian Calendar / Hybrid Indefinite term contract JOB DESCRIPTION: The Policy Issuance Specialist will provide support to the emissions team and efficiently address the needs that arise in each policy. Working collaboratively with other departments involved in the process, the specialist will ensure timely delivery. RESPONSIBILITIES AND DUTIES: Provide support to the emissions team, resolving policy-related needs promptly and effectively. Collaborate with other departments involved in the process to meet delivery timelines. Maintain effective communication with all stakeholders. Work proactively to identify and address issues. Demonstrate intermediate proficiency in Microsoft Office applications, particularly Excel and Word. Display a proactive attitude, taking the initiative to identify and address potential challenges. BASIC REQUIREMENTS: Currently pursuing or holding a degree in Business Administration or a related field. Intermediate English language skills. Intermediate Portuguese language skills - it's a plus. Intermediate proficiency in Microsoft Office applications, including Excel and Word. Experience in customer service. Proactive attitude and ability to take initiative. Superior and effective communication skills. Ability to work under pressure. A dynamic and energetic approach to work. ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees. At ttg, "We believe in making a difference One Person at a Time," ttg OPT #J-18808-Ljbffr