We are looking for a Customer Success Specialist (Junior/Middle) in Bogota and Medellin AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch.
We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions If you like a challenging environment where you're working with the best and are encouraged to learn and experiment every day, there's no better place - guaranteed!
:) What you will do Develop key business networks to build long-term relationships with new, existing, and former customers; Collaborate closely with Partnership Directors and the Executive team to achieve team goals; Create content to drive sales conversions; Run multichannel campaigns targeting warm contacts; Assist Partnership Directors and the Executive team with business trip planning; Maintain the customer database (CRM).
Must haves Excellent written skills in English; Experience in copywriting, storytelling, and campaign preparation (creating custom personalized messages, articles/research, script writing, etc.
); 1+ year of experience in Marketing, Business Development, and/or Sales Development; High attention to detail—you'll be handling a lot of important data!
A sense of ownership for tasks and results; Strong self-organization and independence; Eagerness to learn and continuously grow.
Nice to haves Experience with CRM systems; Expertise in email and LinkedIn marketing; Social media marketing (SMM) experience; Understanding of the IT industry and key trends.
The benefits of joining us Professional growth Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
Competitive compensation We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
A selection of exciting projects Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
Flextime Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.