This is a remote position. Schedule: Operate within the hours of 10 AM to 7 PM (1:00 AM - 10:00 AM PHT), Monday through Friday Responsibilities: Promptly respond to inbound leads generated from Facebook advertising campaigns. Make outbound calls to leads who have submitted their information online. Follow a provided script to pre-qualify leads, asking specific questions about pain levels and symptoms. Direct qualified leads to the nearest clinic within our network of walk-in facilities. Maintain a high level of professionalism and empathy when dealing with potential patients. Efficiently manage varying call volumes, from 1-5 calls per day initially, with potential to increase. Accurately record and update lead information in the provided system. Adapt to changing business needs and potential increases in call volume. Requirements: Excellent verbal communication skills in English and Spanish. Experience in customer service or call center environments. Ability to follow scripts while maintaining a natural conversation flow. Basic computer skills and familiarity with lead management systems. Strong attention to detail and ability to record information accurately. Empathetic approach when dealing with individuals experiencing pain or discomfort. Flexibility to adapt to changing business needs and potential increases in workload. Scope: Handle inbound and outbound calls for lead qualification and appointment setting. Manage leads for a network of approximately 12 chiropractic clinics. Focus on leads related to back pain, neck pain, and headaches. Utilize provided scripts and systems to ensure consistent lead management. Participate in ongoing training and process improvements as the business model evolves. Independent Contractor Perks: HMO Coverage for eligible locations. Permanent work from home. Immediate hiring. Steady freelance job. #J-18808-Ljbffr