Call Center Agent (Colombia)

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: Responsible for managing a whole lot of incoming and outgoing calls in the operations. Identify the needs of clients and find solutions to them. Answer inbound calls, converting them to leads, and later to towing jobs. WORKING CONDITIONS: Remote Shift-based — in a Call Center that works 24/7. Pacific Time Zone Requirements TECHNICAL & PHYSICAL REQUIREMENTS: High-speed and stable internet connection A modern laptop/desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM) Note: This is an important requirement; if you don't have the minimum requirements, you won't be able to proceed with your application. Super important — a quiet place to work, without any background noises. Power backup and internet backup are a MUST. #J-18808-Ljbffr