Are you ready to dive into a collaborative role that blends technical analysis with problem-solving in higher education? San Diego State University is seeking a highly motivated Business Systems Analyst to join our team. You'll have the chance to work closely with campus stakeholders to support and enhance the my.SDSU PeopleSoft Campus Solutions system, particularly focusing on financial aid and student financials. This is your opportunity to impact the experience of students, staff, and employees by ensuring smooth operations and solving complex system issues.
Key Responsibilities:
Technical Support & Troubleshooting: Assist in the operational support of the my.SDSU student information system, with a focus on financial aid and student financial modules.
Data & Technical Analysis: Aid in the analysis of system configurations, data queries and equation engine, and ensure accurate data processing within and across systems.
Problem Solving & Issue Resolution: Collaborate with cross-functional units to diagnose and resolve issues related to system errors, unexpected outcomes, and failed jobs.
Automation & Reporting: Set up automated processes for file staging and data transfer, support local reporting needs, and ensure accuracy in data output.
System Enhancements & Collaboration: Partner with campus operational units to assess needs, develop solutions, and implement technical enhancements to improve system performance and user experience.
User Support:Serve as an additional resource to support campus users, offering timely responses to inquiries and issues related to my.SDSU and other related systems.
If you're a problem solver with a passion for technology and education, and you're looking to make a difference in the way student systems operate at a top university, we'd love to hear from you!
Apply now and become a vital part of the SDSU Information Technology Division!
Position Information
Full-time, benefits eligible, permanent/probationary position.
Position is designated non-exempt under FLSA and is eligible for overtime compensation.
Standard SDSU work hours are Monday – Friday, 8:30 a.m. to 4:30 p.m., but may vary based on operational needs.
This position is approved for partial telecommuting with onsite work in San Diego.
Department Summary
The SDSU OneIT Community is vital to the university's success by delivering core technology services across our campuses, colleges, administrative areas, and auxiliary units. Our mission is to support innovation in teaching, research, and service by strategically developing infrastructure, responsibly managing IT assets, actively engaging with our community, and fostering collaboration. Guided by our Chief Information Officer / Vice President for Information Technology, we uphold SDSU's commitment to learning, discovery, and engagement, with our core values—service, collaboration, respect, integrity, innovation, and professionalism—permeating every aspect of our work.
The ERP Systems unit within the Information Technology Division leads and supports critical enterprise-level transactional systems for the university. These systems include my.SDSU (PeopleSoft) Campus Solutions, PeopleSoft HCM, Oracle E-Business Suite for financials, Hyland OnBase Imaging and Workflow, and other related systems. Our team handles database administration, analysis and development, application system administration, and application security.
For more information regarding the IT Division, click here .
Education and Experience
To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor's degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques
Key Qualifications
1+ years of ERP application support and providing deliverables in higher education or other regulated industries.
General knowledge of user support and the development of workflows and key progress indicators of efficiency of support.
System analysis and hands-on project experience, preferably in a highly regulated environment (education, healthcare, military, etc.)
General knowledge of PeopleSoft CMS or related ERP systems used in Higher Education.
General knowledge of PSQuery or other technical database languages used to create queries to pull data from an enterprise system into formats useful for technical team
General knowledge of higher education enrollment business processes, procedures, and systems
Compensation and Benefits
Starting salary upon appointment is not expected to exceed $5,834 per month.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .
CSU Classification Salary Range: $4,094 - $7,881 per month.
Diversity and Community at SDSU
At SDSU, our diversity gives us power and benefits every single member of our community.
Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here .
Principles of Community
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Supplemental Information
Initial review of the required application materials, including cover letters and resumes, will begin on October 10, 2024. To receive full consideration, apply by October 9, 2024. The position will remain open until filled.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here .
SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at ****** .
